Please Note: Due to the limited number of flights globally longer than usual delays are expected on all shipments. Thank you for your patience in this unusual time. Stay safe and take care of each other. Lilybod xx
HOW MUCH DOES SHIPPING COST?
USA
We offer FREE EXPRESS SHIPPING on all orders.
INTERNATIONAL
We offer EXPRESS SHIPPING for a flat rate of 25 USD
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders are dispatched from our central warehouse located near Hong Kong
and are generally delivered within 3-5 business days.
Occasionally there can be delays with customs and/or couriers which
may affect your delivery timeframe from time to time.
During holiday season delays in general shipping times may be effected. Your delivery is our absolute priority and we ask for your patience during these periods.
CAN I TRACK IT?
Once your order has been dispatched we will send you a confirmation
email containing your specific tracking number. If you do not receive
please email orders@lilybod.com
All orders require a signature on delivery.
Make sure your delivery address is attended during business hours.
We cannot send to PO BOXES/Locked Bags, please ensure a street address is given.
WHICH COURIER SERVICE DO YOU USE?
We use DHL Express Worldwide.
AVAILABILITY.
Please note, very rarely items may not be available. In this instance, we
will be in touch and offer you a replacement size/colour or full refund for
the unavailable item.
AM I RESPONSIBLE FOR DUTIES & TAXES ON TOP OF MY ORDER?
Duties and taxes may be applied by customs in the country where the delivery is made. The responsibility for any customs duties, foreign taxes or other fees that may be imposed will rest with the customer. Please contact your local customs office if you would like to seek more information regarding taxes and duties.
